Art Storefronts Support Center

Search for answers to your questions by entering keywords below, or look through our knowledge base.

How To: Set Up Your Custom FatCow Domain Name

Follow
WARNING: THESE STEPS MUST BE FOLLOWED EXACTLY IN ORDER FOR YOUR CUSTOM DOMAIN TO WORK PROPERLY. IF YOU DEVIATE FROM THESE STEPS YOUR DOMAIN WILL NOT WORK PROPERLY EVEN THOUGH IT MAY APPEAR TO BE WORKING PROPERLY AND IT CAN CAUSE ISSUES WITH CUSTOMERS WHO ARE ATTEMPTING TO PURCHASE ART FROM YOUR WEBSITE.





Is your custom domain hosted by FatCow? Below you will find easy to follow step-by-step instructions detailing how to set up a custom domain with FatCow to point to the Art Storefronts platform. This guide will create the required CNAME record that allows your custom domain name to work with Art Storefronts.

 

  1. Navigate to FatCow.com and click on Control Panel.




  2. Enter your Username.




  3. Enter your Password.




  4. Click Log In.




  5. Click on the icon labeled Domain Central.




  6. Click on the Name of the Domain you want to edit.




  7. Click on the link labeled DNS.




  8. In the drop-down menu labeled Modify, select CNAME Alias.




  9. Scroll down the page until you see two empty boxes and in the first box enter www.




  10. In the second box, enter www.artstorefronts.comDO NOT, under any circumstances, type in your Art Storefronts subdomain here. Every customer is to enter in "www.artstorefronts.com" in this field




  11. Click the button labeled Add.




  12. Navigate to your Art Storefronts Control Panel and click on the tab labeled Site Address.




  13. Under Custom Domains, click the button labeled Add New.




  14. Enter your Custom Domain Name in the box and be sure to include www unless you are using a subdomain.




  15. Click Create and the Custom Domain will be added to your site.




  16. Click Save and after 24 hours everything should be active and have propagated properly.




WARNING: DO NOT USE ANY OTHER SETTINGS SUCH AS DOMAIN MASKING. CHECK IMMEDIATELY TO SEE IF YOU ARE USING THIS SETTING. IF YOU ARE TURN IT OFF.
 
YOUR SHOPPING CART AND SEO WILL NOT WORK PROPERLY IF DOMAIN MASKING IS TURNED ON.
Was this article helpful?
0 out of 0 found this helpful

Comments