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[Master Article]How To: Set Up and Use Payment Gateways

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In this article, we’ll be providing you with a list of the Payment Gateways we are currently using on Art Storefronts. We’ll also walk you through how to set them up, some common troubleshooting steps and a way to easily test a transaction on your website.

 

These processes can be used by everyone on the Art Storefronts platform. To accept payments from the customer, you will need to set up a payment gateway. We offer two different options: Stripe or Authorize.net.

 

If you find you’re having trouble understanding or completing any of the tasks below, please feel free to e-mail cs@artstorefronts.com and one of our Technical Support Agents will reach out to you as soon as possible.

Do you need to contact Stripe Support? Please visit https://support.stripe.com/contact. Stripe now offers Chat, Email, and 24/7 Phone Support for all users.

 

If you would like to accept credit cards on your website, you’ll need to use one of two Payment Gateways.

 

You can choose to use Stripe. This company allows you to accept credit cards and is our preferred Payment Gateway as they make it easy to use them.

 

The next is Authorize.net who also allows you to accept Credit Cards. We generally find this to be a great option for ASF users who live in countries other than the U.S. and Canada. Be aware, however, that you may encounter errors with it as it is much pickier about your set-up. As such, we’ve included a few troubleshooting steps in the Authorize.net article for your convenience.  

If you’d rather (exclusively or inclusively) accept PayPal transactions on your website, ASF still has you covered.

 

We implemented the ability for our customers to use PayPal Express on their websites and we strongly recommend setting PayPal up this way.

In addition to accepting credit cards and allowing for PayPal Transactions there are other payment methods that can be activated on your site (such as pay upon pick-up).

 

Please Note: If you are an Artist using Automated Fulfillment, you will not have the ability to turn on these alternate payment methods. You will have to use either PayPal or one of the credit card Payment Gateways.

Finally, once you’ve set up your Payment Gateway, you’re going to want to run a test transaction on your website!

 

When completing this process, you need to make sure your order is less than $5 or you will be charged transaction fees.

 

To assist you with making a test transaction, we’ve created an article guiding you through the easiest way to test your payment gateway.

 

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