How To: Manually Edit a Contact Via The Art Storefronts Control Panel

You may find that you need to update a customer’s information because something has changed. Every customer on the Art Storefronts platform has the ability to edit each contact they have received.

1. Log in to your Art Storefronts Control Panel and in the Jump To Menu and select Contacts.
   
   
   
   
   
   
   
   
   
   
2. Find the Contact you would like to Edit and click on their name.
   
   
   
   
   
   
   
   
   
   
3. The first tab is labeled Info.
   1. First Name: You can change the customer’s first name.
   2. Last Name: You can change the customer’s last name.
   3. E-mail: you can change the customer’s e-mail.
   4. Phone-Business: You can change the customer’s business phone number.
   5. Phone-Mobile: You can change the customer’s mobile phone number.
   6. Phone-Home: You can change the customer’s home phone number.
   7. Website Address: You can add or edit the customer’s website address.
   8. PayPal E-mail: You can change the customer’s PayPal e-mail address.
   9. Subscribed: You can subscribe or unsubscribe customer’s from your mailing lists.
   10. Delete Contact: You can delete the specified contact.
   
   
   
   
   
   
   
   
   
   
4. Next is the User
   1. First Name: You can change the customer’s first name.
   2. Last Name: You can change the customer’s last name.
   3. Username: You can change the customer’s username, but we strongly advise against ever doing this.
   4. E-mail: You can change the customer’s e-mail, but we strongly advise against ever doing this.
   5. Reset Password: You can set the customer’s password to something specific if they forget it and cannot access their e-mail.
   6. Upload Resale Certificate: This is where you can upload a customer’s resale certificate which can be used for tax exemption.
   7. Tax Exempt: You can choose whether or not the customer is tax exempt on your site. This is used in conjunction with the Resale Certificate.
   8. Can Buy Wholesale: You can set whether or not the customer must pay your mark-ups.
   
   
   
   
   
   
   
   
   
   
5. The next tab is for Social Pro. This is not available on all plans. If you need more information on Social Pro, please see our Video: Social Pro Overview and Set-Up.
   
   
   
   
   
   
   
   
   
   
6. On the Favourites tab you can review the favourites of the contact.
   
   
   
   
   
   
   
   
   
   
7. The Address tab is where you can change and review the customer’s address.
   1. Entered By You: The address you entered for the customer.
   2. Entered By The Customer: The address entered by the customer.
   
   
   
   
   
   
   
   
   
   
8. On the Segments tab, you can select the Segment you want to add a contact to.
   
   
   
   
   
   
   
   
   
   
9. On the Uploads tab, you can see the images uploaded by the contact.
   
   
   
   
   
   
   
   
   
   
10. On the Orders tab, you can see all of the orders the contact has made.
    
    
    
    
    
    
    
    
    
    
11. On the Unsold Carts tab, you can see any cart that was not purchased by the contact.