You may find that you need to update a customer’s information because something has changed. Every customer on the Art Storefronts platform has the ability to edit each contact they have received.
- Log in to your Art Storefronts Control Panel and in the Jump To Menu and select Contacts.
- Find the Contact you would like to Edit and click on their name.
- The first tab is labeled Info.
- First Name: You can change the customer’s first name.
- Last Name: You can change the customer’s last name.
- E-mail: you can change the customer’s e-mail.
- Phone-Business: You can change the customer’s business phone number.
- Phone-Mobile: You can change the customer’s mobile phone number.
- Phone-Home: You can change the customer’s home phone number.
- Website Address: You can add or edit the customer’s website address.
- PayPal E-mail: You can change the customer’s PayPal e-mail address.
- Subscribed: You can subscribe or unsubscribe customer’s from your mailing lists.
- Delete Contact: You can delete the specified contact.
- Next is the User
- First Name: You can change the customer’s first name.
- Last Name: You can change the customer’s last name.
- Username: You can change the customer’s username, but we strongly advise against ever doing this.
- E-mail: You can change the customer’s e-mail, but we strongly advise against ever doing this.
- Reset Password: You can set the customer’s password to something specific if they forget it and cannot access their e-mail.
- Upload Resale Certificate: This is where you can upload a customer’s resale certificate which can be used for tax exemption.
- Tax Exempt: You can choose whether or not the customer is tax exempt on your site. This is used in conjunction with the Resale Certificate.
- Can Buy Wholesale: You can set whether or not the customer must pay your mark-ups.
- The next tab is for Social Pro. This is not available on all plans. If you need more information on Social Pro, please see our Video: Social Pro Overview and Set-Up.
- On the Favourites tab you can review the favourites of the contact.
- The Address tab is where you can change and review the customer’s address.
- Entered By You: The address you entered for the customer.
- Entered By The Customer: The address entered by the customer.
- On the Segments tab, you can select the Segment you want to add a contact to.
- On the Uploads tab, you can see the images uploaded by the contact.
- On the Orders tab, you can see all of the orders the contact has made.
- On the Unsold Carts tab, you can see any cart that was not purchased by the contact.
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